> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-881012b3.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting & FAQs

> Troubleshoot common errors for Razorpay Direct - Credit Card Plugin Shopify integration. Find answers to frequently asked questions.

<div style={{display:"flex",flexWrap:"wrap",alignItems:"center",gap:"0.35rem 0.9rem",border:"1px solid rgba(128,128,128,0.28)",borderRadius:"0.5rem",padding:"0.45rem 0.75rem",margin:"0 0 1.25rem",fontSize:"0.875rem"}}>
  <span style={{fontWeight:600}}>Available in</span>
  <span>🇮🇳 India</span>
</div>

<AccordionGroup>
  <Accordion title="Is this new plugin only for businesses who have moved to Shopify’s 1-page checkout?">
    No, Razorpay Direct - Credit Card plugin is independent of Shopify's 1-page checkout, therefore, anyone can use this plugin.
  </Accordion>

  <Accordion title="How can I install Razorpay Direct - Credit Card Plugin?">
    Follow the [installation steps](/docs/payments/ecommerce-plugins/razorpay-direct-credit-card) to install the plugin.
  </Accordion>

  <Accordion title="Can I use the same MID for Razorpay Direct - Credit Card Plugin and the Razorpay Payment Gateway app?">
    Yes, you can use the same MID for in-platform/onsite and other Payment Gateway apps (Razorpay Payment Gateway or other Payment Gateways).
  </Accordion>

  <Accordion title="Can I use two in-platform/onsite apps for card transactions?">
    No, a business can only use one in-platform/onsite app. All their card transactions will go through that in-platform/onsite app only.
  </Accordion>

  <Accordion title="What will the UI look like when an in-platform/onsite app and multiple offsite Payment Gateway apps are installed?">
    The in-platform/onsite cards app always takes precedence and is listed first. All other Payment Gateway apps are listed below, similar to Shopify’s checkout UI.
  </Accordion>

  <Accordion title="What if I am not a Razorpay Payment Gateway user? How can I start using the Razorpay Direct - Credit Card Plugin?">
    You can create a Razorpay account and use the [Razorpay Direct - Credit Card Plugin](/docs/payments/ecommerce-plugins/razorpay-direct-credit-card) for credit card payments even if you are not currently a [Razorpay Payment Gateway](/docs/payments/payment-gateway) user.
  </Accordion>

  <Accordion title="How can I verify if webhooks are auto-configured?">
    To verify if webhooks are enabled:

    1. Log in to the Dashboard and navigate to **Account & Settings**.
    2. In the **Website and app settings** section, click **Webhooks**.
           <img src="https://razorpay.com/docs/build/browser/assets/images/account-settings-webhooks.jpg" alt="Navigate to Webhooks" width="800" />
    3. Select the relevant webhook **URL**.
    4. On the right panel, check if the status for `order.paid`, `payment.authorized`, `refund.processed` and `refund.failed` is enabled.
  </Accordion>

  <Accordion title="How can I accept payments?">
    To accept **live** payments, follow the steps mentioned in the [Switch from Test Mode to Live Mode](/docs/payments/ecommerce-plugins/razorpay-direct-credit-card#22-switch-from-test-mode-to-live-mode)  section.
  </Accordion>
</AccordionGroup>