> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-881012b3.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions (FAQs)

> Find answers to frequently asked questions about axio.

<div style={{display:"flex",flexWrap:"wrap",alignItems:"center",gap:"0.35rem 0.9rem",border:"1px solid rgba(128,128,128,0.28)",borderRadius:"0.5rem",padding:"0.45rem 0.75rem",margin:"0 0 1.25rem",fontSize:"0.875rem"}}>
  <span style={{fontWeight:600}}>Available in</span>
  <span>🇮🇳 India</span>
</div>

<AccordionGroup>
  <Accordion title="What is cardless EMI?">
    Cardless EMI allows your customers to convert their payment amount to EMIs without a debit or credit card.
  </Accordion>

  <Accordion title="What is axio?">
    axio is a cardless EMI payment partner. Customers can register with axio during the payment flow on the Razorpay Checkout.
  </Accordion>

  <Accordion title="How is axio different from other cardless EMI providers?">
    The ease of customer sign-up differentiates axio from others. New axio customers can register directly on the Razorpay Checkout and complete the payment.
  </Accordion>

  <Accordion title="What details do my customers need to provide to register with axio?">
    Mobile number, PAN number, DOB and Aadhar number are required for registration. The mobile number and Aadhaar number are verified via OTP at registration.
  </Accordion>

  <Accordion title="What is the platform fee applicable for axio?">
    We charge 3% as the platform fee for cardless EMI transactions by default. The same applies to axio.
  </Accordion>

  <Accordion title="What are the minimum and maximum transaction amounts customers can pay with axio?">
    The maximum transaction amount is ₹40,000. The minimum transaction amount is ₹900.
  </Accordion>

  <Accordion title="What is the minimum and maximum transaction limit for the customer?">
    axio decides dynamically after evaluating the customer's profile.
  </Accordion>

  <Accordion title="Does the customer need to make any downpayment when paying with axio?">
    Yes, the customer must pay the first month's installment as advance EMI.
  </Accordion>

  <Accordion title="What is the rate of interest?">
    The rate of interest is 24% p.a. for all EMI tenures.
  </Accordion>

  <Accordion title="How does the repayment work for axio?">
    axio will remind the customer every month before the repayment due date by auto-raising a request on the UPI app, with the UPI ID used to make the advance EMI payment.
  </Accordion>

  <Accordion title="What would be the flow of partial or full refunds?">
    The standard process of claiming [refund and partial refunds](/docs/payments/refunds) at Razorpay is followed.
  </Accordion>

  <Accordion title="Where can I find more information about axio's lenders and product offerings?">
    For more detailed information on axio's lenders and product offerings, refer to [axio's FAQs](https://axio.co.in/faq/) section.
  </Accordion>
</AccordionGroup>