> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-881012b3.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# About MOTO Payments

> Accept MOTO (Mail-Order-Telephone-Order) payments to charge a customer's credit card without card CVV data and 2-factor-authentication.

<div style={{display:"flex",flexWrap:"wrap",alignItems:"center",gap:"0.35rem 0.9rem",border:"1px solid rgba(128,128,128,0.28)",borderRadius:"0.5rem",padding:"0.45rem 0.75rem",margin:"0 0 1.25rem",fontSize:"0.875rem"}}>
  <span style={{fontWeight:600}}>Available in</span>
  <span>🇮🇳 India</span>
</div>

You can use MOTO (Mail-Order-Telephone-Order) transactions to charge a customer's credit card without using the CVV or 2-factor-authentication. You can extend this flow to your customers to reduce payment failures that may occur due to low internet speeds or redirects to bank pages.

<Info>
  **Feature Request**

  This is an on-demand feature. Please raise a request with our [Support team](https://razorpay.com/support/#request) to get this feature activated on your Razorpay account.
</Info>

### PCI-DSS Compliance

You must be PCI-compliant to accept and process customer's card details using the MOTO option. The compliance certificate should be updated as per the yearly renewal cycle.

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="What card types or issuers can be used with MOTO?">
    You can use the MOTO feature for all Visa and Mastercard credit cards.
  </Accordion>

  <Accordion title="What is the payment flow for MOTO?">
    All payments are authorized without card cvv data and 2-factor authentication.
  </Accordion>

  <Accordion title="Is cryptogram value required to process MOTO transactions via tokenised cards?">
    For MOTO transactions via tokenised cards, cryptogram value is not required to process the payment.
  </Accordion>
</AccordionGroup>

### Related Information

[Batch MOTO Payments](/docs/payments/payment-methods/moto/batch)