> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-881012b3.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Refund Payments

> Refund payments made by customers to your Customer Identifiers.

<div style={{display:"flex",flexWrap:"wrap",alignItems:"center",gap:"0.35rem 0.9rem",border:"1px solid rgba(128,128,128,0.28)",borderRadius:"0.5rem",padding:"0.45rem 0.75rem",margin:"0 0 1.25rem",fontSize:"0.875rem"}}>
  <span style={{fontWeight:600}}>Available in</span>
  <span>🇮🇳 India</span>
</div>

You can refund the payment made by a customer. This refund can be in full or parts.

To initiate a refund from your Customer Identifier:

1. In the **Payments** tab, click the Payment Id.
2. In the right pane, click the **Issue Refund** button.
   <img src="https://razorpay.com/docs/build/browser/assets/images/va_issue_refund.jpg" alt="Issue Refund" width="400" />
3. A dialog box appears where the refund amount can be entered.
   * Full Refund: Enter **Comments**, if any, and click the **Issue Full Refund** button.

<img src="https://razorpay.com/docs/build/browser/assets/images/sc_full_refund.jpg" alt="Issue Full Refund" width="300" />

* Partial Refund: Enter the amount you want to refund. Enter **Comments**, if any, and click the **Issue Partial Refund** button.

<img src="https://razorpay.com/docs/build/browser/assets/images/va_partial_refund.jpg" alt="Partial Refund" width="300" />

4. A confirmation dialog box appears. Click **Yes, Refund** to complete the process.

### Related Information

* [Create Customer Identifiers](/docs/payments/smart-collect/create)
* [Close Customer Identifiers](/docs/payments/smart-collect/close)
* [Make Test Payments](/docs/payments/smart-collect/test-payments)
* [Search for a Customer Identifier](/docs/payments/smart-collect/search)