> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-881012b3.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# About Communication Channel

> Engage with your customers with personalised promotions and offers across multiple communication channels

<div style={{display:"flex",flexWrap:"wrap",alignItems:"center",gap:"0.35rem 0.9rem",border:"1px solid rgba(128,128,128,0.28)",borderRadius:"0.5rem",padding:"0.45rem 0.75rem",margin:"0 0 1.25rem",fontSize:"0.875rem"}}>
  <span style={{fontWeight:600}}>Available in</span>
  <span>🇮🇳 India</span>
</div>

Razorpay Billme's multichannel marketing capabilities allow you to send targeted single or multi-channel campaigns featuring personalised offers, surveys and much more. You can personalise these campaigns to drive higher conversions and effectively engage your audience across various touchpoints.

Plan customer journeys based on real-time behaviour, whether customers interact with your website, physical store or both. This deep understanding allows you to design your customer’s entire post-purchase journey with precision and relevance.

## Integrated Communication Channels

Here is a list of the communication channels integrated with Razorpay Billme:

1. SMS
2. E-mail
3. WhatsApp
4. Digital Bills:
   * Banner in bill
   * Ad below bill
   * Add Survey Button
   * Self below bill
   * Popup over bill