> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-881012b3.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting & FAQs

> Find answers to frequently asked questions about Drupal Commerce plugin.

<div style={{display:"flex",flexWrap:"wrap",alignItems:"center",gap:"0.35rem 0.9rem",border:"1px solid rgba(128,128,128,0.28)",borderRadius:"0.5rem",padding:"0.45rem 0.75rem",margin:"0 0 1.25rem",fontSize:"0.875rem"}}>
  <span style={{fontWeight:600}}>Available in</span>
  <span>🇮🇳 India</span>
  <span>🇸🇬 Singapore</span>
</div>

<AccordionGroup>
  <Accordion title="How can I verify if webhooks are auto-configured?">
    To verify if webhooks are enabled:

    1. Log in to the Razorpay Dashboard and navigate to **Account & Settings**.

    2. In the **Website and app settings** section, click **Webhooks**.

    3. Select the relevant webhook **URL**.

    4. On the right panel, check if the status for `payment.authorized`, `payment.failed` and `refund.created` is enabled.
  </Accordion>

  <Accordion title="What is the difference between an Order Id and Order Number?">
    **Order Id**: When a customer clicks the pay button on your app, an Order is created and a corresponding "order\_id" is generated in the response. <br />
    **Order Number**: It simply acts like a serial number. You can search a particular order with the help of the Order Number.

    <Info>
      **Handy Tips**

      To reconcile the payments, you can verify the Order Id from the Drupal Commerce Dashboard with **Order Id** mentioned on the Razorpay Dashboard. Navigate to **Transactions** → **Orders** or **Payments** on the Razorpay Dashboard to view the **Order Id**.
    </Info>
  </Accordion>

  <Accordion title="How can I uninstall the plugin?">
    Follow the step given below to uninstall the plugin:

    1. Log in to your [Drupal Commerce Dashboard](https://drupal.plugin.razorpay.in/).
    2. Navigate to **Extend** → **Uninstall**.
    3. Search for **Razorpay** in the **Filter** section.
    4. Select the check box and click **Uninstall**.
           <img src="https://razorpay.com/docs/build/browser/assets/images/drupal-uninstall.jpg" alt="Uninstall Drupal plugin" width="800" />
  </Accordion>

  <Accordion title="Does the Drupal Commerce plugin support 3 or 0 decimal unit currencies?">
    The Drupal Commerce plugin currently supports only currencies that use 2 decimal units. For example: USD, EUR, INR. It does not support currencies with 0 decimal (for example, JPY) or 3 decimal units (for example, BHD).
  </Accordion>
</AccordionGroup>