> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-881012b3.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Send Reminders

> Enable or disable reminders for Payment Links.

<div style={{display:"flex",flexWrap:"wrap",alignItems:"center",gap:"0.35rem 0.9rem",border:"1px solid rgba(128,128,128,0.28)",borderRadius:"0.5rem",padding:"0.45rem 0.75rem",margin:"0 0 1.25rem",fontSize:"0.875rem"}}>
  <span style={{fontWeight:600}}>Available in</span>
  <span>🇮🇳 India</span>
  <span>🇸🇬 Singapore</span>
  <span>🇺🇸 United States</span>
</div>

You can send your customers automated SMS and email reminders for Payment Links. Setting reminders helps you to:

* Increase the number of paid Payment Links.
* Reduce cost and manual effort required to collect payments.
* Reduce the number of days taken by your customer to make the payment.

## Types of Reminders

Following are the various types of reminders you can set for Payment Links:

* [For all Payment Links](#set-reminders-for-all-payment-links): This is an account-level setting for all Payment Links where the Payment Link reminder is sent at similar time intervals. For example, 2 days after creation or 3 days before expiry.
* [For an individual Payment Link](#set-reminders-for-individual-payment-links): Enable reminders for specific Payment Links.

## Set Reminders for All Payment Links

This is an account-level setting. If enabled, all Payment Links have the same reminder configurations.

<AccordionGroup>
  <Accordion title="To set reminders for all Payment Links:">
    1. Log in to the Dashboard.
    2. Navigate to **Account & Settings** → **Payments and refunds** → **Reminders**.
    3. Enable the **Payment Links Reminders** toggle.
    4. Configure reminders for links with and without an expiry date. You can set a maximum of 3 reminders.
    5. Select the channel to send the reminders — SMS, email, or both.
  </Accordion>
</AccordionGroup>

<Warning>
  **Watch Out!**

  Customers will receive the reminder email or SMS only if their contact and email details were provided when the Payment Link was created. Know more about [creating Payment Links](/docs/sg/payments/payment-links/create).
</Warning>

<AccordionGroup>
  <Accordion title="Payment Links With Expiry Date">
    If you have set an expiry date for the Payment Link, you can configure a maximum of three reminders based on the expiry date. For example, if you have issued a Payment Link with an `expiry date of 30 Nov 2024`, you can set three reminders:

    | Expiry Date | Reminders to be sent                                                                                                                       |
    | ----------- | ------------------------------------------------------------------------------------------------------------------------------------------ |
    | 30 Nov 2024 | 3 days before expiry date - `27 Nov 2024` <br /> 2 days before expiry date - `28 Nov 2024` <br /> 1 day before expiry date - `29 Nov 2024` |
  </Accordion>

  <Accordion title="Payment Links Without Expiry Date">
    If you have not set any expiry date for the Payment Link, you can configure a maximum of three reminders to be sent after the issued date. For example, if you have `issued a Payment Link on 25 Nov 2024`, you can set three reminders:

    | Issued Date | Reminders to be sent                                                                                                                      |
    | ----------- | ----------------------------------------------------------------------------------------------------------------------------------------- |
    | 25 Nov 2024 | 3 days after issued date - `28 Nov 2024` <br /> 7 days after issued date - `02 Dec 2024` <br /> 10 days after issued date - `05 Dec 2024` |
  </Accordion>
</AccordionGroup>

## Advanced Settings

Select the **Channels** through which the reminders must be sent. Available channel options are SMS and email.

<Info>
  **Handy Tips**

  Reminders are sent only between 11AM–12PM and 3PM–5PM.
</Info>

## Set Reminders For Individual Payment Links

You can enable or disable reminders for individual Payment Links.

<AccordionGroup>
  <Accordion title="During Payment Link Creation">
    To enable reminders while creating a Payment Link:

    1. Log in to the Dashboard.
    2. Navigate to **Payment Links**.
    3. Click **+ Create Payment Link**.
    4. Enter the necessary details such as **Amount** and **Payment For**.
    5. Enable the **Send auto reminders** option.
    6. Click **Create Payment Link** to create the Payment Link.
  </Accordion>
</AccordionGroup>

<AccordionGroup>
  <Accordion title="After Payment Link is Issued">
    You can edit the Payment Link and enable or disable reminders after issuing it.

    To enable or disable reminders by editing a Payment Link:

    1. Log in to the Dashboard.
    2. Navigate to **Payment Links**.
    3. Click the Payment Link for which you want to enable or disable reminders. The details of the Payment Link appear on the right pane.
    4. Enable or disable the **Send auto reminders** option.
  </Accordion>
</AccordionGroup>

## Send Reminders Using API

You can send reminders for Payment Links to customers using the `reminder_enable` parameter in [Create a Standard Payment Link API](/docs/sg/api/payments/payment-links/create-standard). Reminders are enabled by default.

#### Related Information

* [How Payment Links Work](/docs/sg/payments/payment-links/how-it-works)
* [Payment Link States](/docs/sg/payments/payment-links/states)
* [Create a Payment Link](/docs/sg/payments/payment-links/create)
* [Payment Links APIs](/docs/sg/api/payments/payment-links)
* [FAQs](/docs/sg/payments/payment-links/faqs)