> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-881012b3.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting & FAQs

> Troubleshoot common error scenarios and find answers to frequently asked questions about Razorpay .NET SDK.

<div style={{display:"flex",flexWrap:"wrap",alignItems:"center",gap:"0.35rem 0.9rem",border:"1px solid rgba(128,128,128,0.28)",borderRadius:"0.5rem",padding:"0.45rem 0.75rem",margin:"0 0 1.25rem",fontSize:"0.875rem"}}>
  <span style={{fontWeight:600}}>Available in</span>
  <span>🇮🇳 India</span>
  <span>🇸🇬 Singapore</span>
</div>

<AccordionGroup>
  <Accordion title="How to resolve the following error displayed during Orders API integration?">
    Following are the solutions for two possible errors:

    ### Server Response: Array

    | Error                                                                        | Cause                                                           |
    | ---------------------------------------------------------------------------- | --------------------------------------------------------------- |
    | The server did not send back a well-formed response. Server Response: Array. | This error appears if you are using TLS v1 on your client-side. |

    **Resolution**

    * **Fix 1**: Verify if client supports TLS v1.1 using this website: [How's My SSL?](https://www.howsmyssl.com/s/api.html). If yes, upgrade the client to `TLS v1.1+`.
    * **Fix 2**: Use the code given below to force TLS v1.2:

    ```c Force TLS v1.2 theme={null}
    System.Net.ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12;
    ```

    ### Exception User-Unhandled

    | Error                    | Cause                                                          |
    | ------------------------ | -------------------------------------------------------------- |
    | Exception User-Unhandled | This error appears if you are using TLS v1 on your client-side |

    **Resolution**

    Use the code given below to force TLS v1.2.

    ```c Force TLS v1.2 theme={null}
    System.Net.ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12;
    ```
  </Accordion>

  <Accordion title="Does Razorpay support ASP.NET?">
    We only have the .NET framework on which ASP.NET works; we do not support it for .NET core.
  </Accordion>
</AccordionGroup>