> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-881012b3.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up a Razorpay Account

> Set up a Razorpay account, submit your KYC using CKYC/Video KYC and start using the various Razorpay Payments and Banking Plus products.

<div style={{display:"flex",flexWrap:"wrap",alignItems:"center",gap:"0.35rem 0.9rem",border:"1px solid rgba(128,128,128,0.28)",borderRadius:"0.5rem",padding:"0.45rem 0.75rem",margin:"0 0 1.25rem",fontSize:"0.875rem"}}>
  <span style={{fontWeight:600}}>Available in</span>
  <span>🇮🇳 India</span>
  <span>🇸🇬 Singapore</span>
  <span>🇺🇸 United States</span>
</div>

Sign up for a Razorpay account to start accepting customer payments using our products.

<CardGroup cols={2}>
  <Card title="1. Sign Up">
    [Set up an account](/docs/sg/payments/set-up#1-sign-up) to use Razorpay products to accept customer payments. <br />You can also [set up multiple accounts](/docs/sg/payments/set-up#create-multiple-account/) with the same mobile number and email id.
  </Card>

  <Card title="2. Submit KYC" href="/docs/sg/payments/set-up#2-submit-kyc-details">
    Submit your KYC documents to get your account verified and get the payments settled in your account.
  </Card>
</CardGroup>

<Check>
  **Assisted Onboarding**

  Hire a dedicated onboarding manager for an additional fee to assist you through your onboarding journey. The onboarding manager will provide end-to-end assistance, from sign-up and KYC document submission to verification and account activation. Know more about [Assisted Onboarding](/docs/sg/payments/set-up#assisted-onboarding/).
</Check>

## 1. Sign Up

To set up a Razorpay Account, go to the [Razorpay website](https://razorpay.com/) and click **Sign Up**. Follow these steps for a smooth sign up process:

<AccordionGroup>
  <Accordion title="Contact Details">
    Provide your contact details to get started:

    1. Enter your **Mobile Number**.
    2. Click **Send OTP**.
    3. Enter the **OTP** sent to your mobile number. If you did not receive the OTP, click **Resend OTP**.
    4. Click **Submit OTP**.
    5. Enter your **Name** and click **Continue**.
  </Accordion>

  <Accordion title="Business Details">
    Provide the following business details:

    1. Enter your **Brand Name**. This should be the name of your business that your customers recognise.
    2. Click **Continue**.
  </Accordion>

  <Accordion title="Communication Details">
    Provide details to receive account updates:

    1. Enter your **email id** to receive account updates on your email and click **Send OTP**.
    2. Enter the **OTP** sent to your email id and click **Continue**.

    You can start accepting payments from customers once your KYC is completed.
  </Accordion>
</AccordionGroup>

<Info>
  **After Your Account is Created**

  * You can accept payments using a [range of products after KYC completion](/docs/sg/payments#product-suite).
  * You can access the **Test** mode on the Dashboard to test and experience the products offered by Razorpay. Test mode does not involve actual money transactions.
  * You have to generate separate API keys for Live and Test modes. Know more about [API Keys](/docs/sg/api/authentication#generate-api-keys).
</Info>

## 2. Submit KYC Details

Upon creating an account, you can start accepting payments from customers once your KYC is completed. The operations team will subsequently contact you to activate your account.

**After Successful Activation**

* Accept payments without any amount limits.
* Razorpay will automatically settle payments in your bank account as per your [settlement cycle](/docs/sg/payments/settlements#settlement-cycle).
* Request for [other payment methods](/docs/sg/payments/payment-methods#view-payment-methods).

## Set Up Multiple Accounts

As a business owner, you may need different accounts for different kinds of work.
However, it is challenging to obtain a new mobile number each time you want to set up an account. With Multi-Account, you can set up different accounts using the same mobile number and email id as your existing account.

#### Example

Assume Alex is a Singaporean business owner who has an account with Razorpay using Mobile Number: `+6591119111` and Email Id: `alex.lim@example.com`.

Alex uses **Multi-Account** feature to set up another account. Razorpay  will use the same number and email id as shown above to set up the other account. This will work in a similar way in your respective country.

<AccordionGroup>
  <Accordion title="Set up Another Account Using Website">
    1. Go to the [website](https://razorpay.com/) and click **Sign Up**.
    2. Enter your mobile number or email id and click **Continue**.
    3. Enter the OTP sent to your registered mobile number and click **Verify**.
    4. All the accounts linked to the entered number/email is are displayed. Click **Create a new account**.
           <img src="https://razorpay.com/docs/build/browser/assets/images/create-multi-account.jpg" alt="Create another account" width="800" />
    5. Select the country and click **Verify**.
    6. Your existing number and email id is already registered with the new account. Enter your name and continue with [Sign Up](/docs/sg/payments/set-up#platform-details) and [KYC](/docs/sg/payments/set-up#2-submit-kyc-details).
  </Accordion>

  <Accordion title="Set Up Another Account Using Dashboard">
    1. Log in to the Dashboard.
    2. Click the profile icon → **Switch Merchant**.
    3. Click **Create A New Account**.
           <img src="https://razorpay.com/docs/build/browser/assets/images/create-new-account-switch-merchant.jpg" alt="Create multi account" width="300" />
    4. Select the country and click **Verify**.
    5. Your existing number and email id is already registered with the new account. Enter your name and continue with [Sign Up](/docs/sg/payments/set-up#platform-details) and [KYC](/docs/sg/payments/set-up#2-submit-kyc-details).
  </Accordion>
</AccordionGroup>

<Warning>
  **Watch Out!**

  If your mobile number is already linked to multiple user accounts with different email ids, you cannot use the **Multi-Account** feature to set up multiple accounts using that number. In this case, use another mobile number or sign up using your email id.

  * Account 1: Mobile Number: `+6581118111` | Email Id: `alex.lim@example.com`
  * Account 2: Mobile Number: `+6581118111` | Email Id: `alex.lim+99@example.com`

  If Alex tries to use the **Multi-Account** feature to make another account, Razorpay will block the creation of a new account. This will work similarly in your respective country.
</Warning>

## Assisted Onboarding

<AccordionGroup>
  <Accordion title="Why Hire an Onboarding Manager">
    * **Dedicated onboarding manager**: Receive personalised support with a dedicated onboarding manager assigned to you within **1 hour**.
    * **Swift account activation**: Get your account activated within 8 business hours and start accepting payments via Razorpay.
    * **End-to-end assistance**: Receive comprehensive support until you complete your first transaction, addressing any queries throughout the process.
  </Accordion>

  <Accordion title="How to Hire an Onboarding Manager">
    1. On the [Razorpay sign-up page](https://razorpay.com/), sign up using your mobile number.
    2. Click **Know more** under **Hire an onboarding manager for faster account set up!**. Complete the payment.
           <img src="https://razorpay.com/docs/build/browser/assets/images/hire-onboarding-manager.jpg" alt="Hire a Razorpay onboarding manager." width="800" />

    An onboarding manager will be assigned to you within 1 hour to help you set up your account.
  </Accordion>
</AccordionGroup>

### Related Information

* [KYC Documents](/docs/sg/payments/business-types-kyc-documents)
* [Frequently Asked Questions (FAQs)](/docs/sg/payments/faqs)