> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-881012b3.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions (FAQs)

> Find answers to frequently asked questions about RazorpayX Contacts.

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  <span style={{fontWeight:600}}>Available in</span>
  <span>🇮🇳 India</span>
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<AccordionGroup>
  <Accordion title="What is a Contact in RazorpayX?">
    A Contact is an entity to whom payouts can be made through supported modes such as UPI/IMPS/NEFT/RTGS.
  </Accordion>

  <Accordion title="How do I create a Contact?">
    You can create Contacts on RazorpayX by providing the Contact name, email id, mobile, and so on. Contacts can be created via:

    * [API](/docs/api/x/contacts/create)
    * [RazorpayX Dashboard](/docs/x/contacts)
    * [Bulk Upload](/docs/x/contacts/bulk-uploads)

    Know how to [create a Contact](/docs/x/contacts#create-a-contact).
  </Accordion>

  <Accordion title="Can I classify a Contact?">
    Yes, you can classify a Contact and assign a type or a category to that Contact. For example, Contact types can be `Vendor`, `Employee` or other custom types as applicable to your business.

    Know more about [Contact types](/docs/x/contacts#contact-types).
  </Accordion>

  <Accordion title="What is meant by '**Active**' and '**Inactive**' contact?">
    When you create a Contact, it is in the **Active** status by default.

    However, for business needs, you can [mark a Contact as '**Inactive**'](/docs/x/contacts#mark-contact-inactive). If marked '**Inactive**', you cannot [create Payout](/docs/x/payouts#how-to-make-payouts/) to that Contact.

    If you want to resume payouts to a Contact, mark them as 'Active' again.
  </Accordion>

  <Accordion title="What modifications can I make to a Contact once created?">
    Once created, you can modify any property of the Contact. In fact, you can also mark a Contact as '**Inactive**' or '**Active**'. Know more about [Contact actions](/docs/x/contacts).
  </Accordion>

  <Accordion title="How do I block payouts to a Contact?">
    You can [mark a Contact as '**Inactive**'](/docs/x/contacts#mark-contact-inactive) to block any payout requests to a Contact.
  </Accordion>

  <Accordion title="How do I resume payouts to a blocked Contact?">
    Mark the Contact as ‘Active’ to resume payouts to the Contact.
  </Accordion>

  <Accordion title="Can I automatically import my Linked Accounts and Customers from the Razorpay Payments Dashboard to RazorpayX Dashboard?">
    No. You cannot automatically import Customers and Linked Accounts from Razorpay Payments Dashboard to RazorpayX Dashboard.
  </Accordion>
</AccordionGroup>
