> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-881012b3.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions (FAQs)

> Find answers to frequently asked questions about RazorpayX Vendor Portal.

<div style={{display:"flex",flexWrap:"wrap",alignItems:"center",gap:"0.35rem 0.9rem",border:"1px solid rgba(128,128,128,0.28)",borderRadius:"0.5rem",padding:"0.45rem 0.75rem",margin:"0 0 1.25rem",fontSize:"0.875rem"}}>
  <span style={{fontWeight:600}}>Available in</span>
  <span>🇮🇳 India</span>
</div>

## Invoices

<AccordionGroup>
  <Accordion title="Is GSTIN mandatory for invoices?">
    No, GSTIN is not mandatory for invoices.
  </Accordion>

  <Accordion title="Why am I not able to receive invoices?">
    Please contact [RazorpayX support](https://razorpay.com/support/) for help.
  </Accordion>

  <Accordion title="Can I cancel a Payout for an invoice in the processing state?">
    Yes, you can reject or cancel the payout in processing state. Know more about [Vendor Payments Life Cycle](/docs/x/vendor-payments/life-cycle#processing).
  </Accordion>

  <Accordion title="After uploading an invoice, can I replace it?">
    Yes, you can [replace an invoice](/docs/x/vendor-payments/invoices#replace-an-invoice) after it has been added.
  </Accordion>

  <Accordion title="How to cancel an invoice?">
    Refer to the [Cancel an Invoice](/docs/x/vendor-payments/invoices#cancel-an-invoice) section.
  </Accordion>

  <Accordion title="Can I edit an invoice in the `paid` or `processing` state?">
    You can edit the invoice details - the **date**, **invoice number** and **description** or add **internal notes**. You cannot edit other information for an invoice in the `paid` or `processing` state.
  </Accordion>

  <Accordion title="After uploading an invoice how to set reminders to make the payment?">
    When you upload and [save an invoice](/docs/x/vendor-payments/invoices#add-invoices), we send automatic reminders to make payment. Reminder emails are sent to your registered email address. We also show you reminder alerts on the Dashboard.
  </Accordion>

  <Accordion title="Can I edit a saved invoice?">
    Yes, you can edit a saved invoice.
  </Accordion>

  <Accordion title="I uploaded an invoice but made the payment offline. Do I have to cancel the invoice?">
    No, you need not cancel the invoice. You can instead [Mark as Paid](/docs/x/vendor-payments/invoices#mark-invoice-as-paid).
  </Accordion>
</AccordionGroup>

## TDS

<AccordionGroup>
  <Accordion title="How to check the TDS calculated for the vendor payments?">
    Once you make a vendor payment, the TDS amount is recorded against the relevant category. To check how much TDS has been calculated for each category:

    1. Log in to the RazorpayX Dashboard.
    2. Navigate to **Tax Payments** from the left menu.
  </Accordion>

  <Accordion title="Why is the TDS calculated not showing up in the Tax Payment section after uploading and saving the invoice?">
    TDS is recorded in the Tax Payment section only when you [make a vendor payment](/docs/x/vendor-payments/invoices). It is not recorded when you upload and save an invoice.
  </Accordion>

  <Accordion title="When is the TDS amount deducted from the account balance?">
    TDS payment for the previous month is automatically paid on the 4th of every month.
  </Accordion>

  <Accordion title="What happens if I do not have sufficient account balance on the 4th to make the TDS payment?">
    If you do not have enough balance on the 4th, we [queue](/docs/x/payouts/states-life-cycle#queued) the Payout and send out reminders. You can add balance to your account and manually initiate the payment from the [RazorpayX Dashboard](https://x.razorpay.com/auth).

    If the payment is not processed on or before the 7th of the month, an interest amount is automatically added to the tax payment as per government norms.
  </Accordion>
</AccordionGroup>

## Miscellaneous

<AccordionGroup>
  <Accordion title="Does my vendor also need a RazorpayX account to receive payments?">
    No, your Vendor does not need a RazorpayX account to receive payments.

    However, they can sign up for the [Vendor Portal](https://razorpay.com/docs/x/vendor-payments/portal/business/) to automate the collection of payments.
  </Accordion>
</AccordionGroup>
