Payment Methods

Enable and disable different Payment Methods from the Razorpay Dashboard. Check how to respond to Action Required statuses.

Available in🇮🇳 India🇸🇬 Singapore

Check the available payment methods, enable and disable payment methods or request for new payment methods.

View Available Payment Methods

You can view the payment methods enabled for your account from the Account & Settings → Payment Methods tab.

Handy Tips

• This feature is available only on the Live mode of the Dashboard.
• Users with the following User Roles can configure the payment methods: Owner, Admin and Manager.

Payment Method Request States

To view the status of your payment method request:

1. Log in to the Dashboard and navigate to Account & Settings.
2. Click any payment method under Payment methods.
3. You can view the list of payment methods and providers and their status.

Some payment methods are enabled by default, while you need to raise a request for others. Below are the various statuses your request can go through.

Status	Description
Under Review	Our team is validating the information provided.
Updated	The provided information is verified successfully.
Requested	A request has been raised, but no action has been taken yet.
Cancelled	A request was initially raised but was later cancelled by you or your team member.
Pending	The request has been taken up for onboarding by our partner banks.
Action Required	In some cases, we may not be able to fulfil a request as our banking partners seek certain clarifications. For example, there may be some missing information in the activation form. In such cases, the request is placed in the Action Required state, along with a comment indicating the actions required from your end. You can respond to the Action Required status.
Rejected	The request is rejected for your account. This generally happens due to category restrictions. See the Comments for more information.
Re-initiated	The previous request in the Action Required state has now been re-initiated after the action is complete.
Activated	This indicates that the method is now live and available on standard checkout.

Coverage

The Payment Methods tab shows most payment instruments that can be enabled for your account. Keep an eye on this page as we continue to add more payment methods. If you have questions about specific payment methods, please reach out to our

Support team

.

Pricing

All methods requested via the Payment Methods tab will be enabled for your account using Standard Pricing or the default pricing configured for the payment method for your account.