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Available in🇮🇳 India🇸🇬 Singapore

Troubleshooting & FAQs

Troubleshoot common error scenarios and find answers to frequently asked questions about the Razorpay Magento plugin.
Before you proceed: We support the following versions of Magento: Our extensions are supported on all operating systems, such as Windows, Mac OS, and Linux.
Handy TipsAs Magento 1.x is a legacy plugin, it is recommended that you use the Magento 2.x plugin.

Upgrade Magento Extension

If you are an existing user, you can upgrade the Magento extension using the composer. Enter the command given below:
Upgrade
Watch Out!If you have installed the plugin using the code.zip steps, you must install the latest code.zip file again.

Integration Steps

Check the integration steps to integrate your Magento website with Razorpay Payment Gateway.

Support

  • Queries: If you have any queries, raise a ticket on the Razorpay Support Portal.
  • Feature Request: If you have a feature request, create an issue on GitHub.