Configure Payment Pages Receipt

Generate, download and share receipts with customers for payments on your Payment Pages. Send email notifications and PDF receipts to your customers.

Available in🇮🇳 India🇸🇬 Singapore🇺🇸 United States

You can share payment receipts with customers via email once they complete payments using the Payment Page.

Set Up Payment Receipt

Payment Page Receipts can be generated and shared using Automated Rececipts or Manual Receipts.

Automated Receipt

You can automatically share the payment receipt with customers via email and SMS. An auto-generated reference number is added by Razorpay.

To configure automated Payment Page receipts:

1. While creating or editing the Payment Page, select Payment Receipts from the top menu ribbon.

2. On the Payment Receipts Settings pop-up page, select Send Automated Receipts.

3. To show an input field such as Name, Address and its associated value in the receipt:

   1. Enable the Show an Input Field on Receipt option.
   2. In the drop-down list, select one of the custom input fields such as Name, Address or Landmark, used on the Payment Page. For example, if you have selected Name, the customer’s name Alex Lim will appear on the Payment Page receipt.

4. Click Save.

Manual Receipt

You can also manually add a reference number to the receipt and share it with your customers.

To configure manual Payment Page receipt:

1. On the Payment Page creation page, select Payment Receipts from the top menu ribbon.

2. On the Payment Receipts Settings pop-up page, select Send Manual Receipts.

3. To show an input field such as Name, Address and its associated value in the receipt:

   1. Enable the Show an Input Field on Receipt option.
   2. In the drop-down list, select one of the custom input fields such as Name, Address or Landmark, used on the Payment Page. For example, if you selected Name, the customer’s name Alex Lim will appear on the Payment Page receipt.

4. Click Save.

5. Navigate to the page’s Transactions Details page. All the payments made using the Payment Page are listed here.

6. Click the Payment id to view the payment details.

7. In the Payment Receipt field, click the Send Receipt button.

8. Enter a reference number for the receipt as per your business requirements.

9. Click Send.

You can also download the payment receipt using the Download Receipt button.

Resend and Download Payment Receipt

To resend the receipt to a customer:

1. Navigate to the page’s Transactions Details screen. All the payments made using the Payment Page are listed here.
2. Click on the Payment id to view the payment details.
3. In the Payment Receipt field, click the Send button. This will resend the receipt to the customer.

You can download the payment receipt using the Download button.

Email Notification to Customers

After your customers complete the payment using the Payment Page, the payment receipt is sent to them via email as a PDF attachment. The details entered by the customer on the Payment Page appear on the email body.