Frequently Asked Questions (FAQs)

Find answers to frequently asked questions about Razorpay Partners.

Available in🇮🇳 India

General

Who can become a Partner?

Razorpay Partnership Program is for anyone who can offer or advocate online payments, including SaaS or ERP companies, developers, designers, agencies, incubators, evangelists, investors or freelancers.

What is Razorpay Partnership program?

Razorpay Partnership program is a medium where you can offer the complete suite of Razorpay services to your merchant and get rewarded.

I have a merchant account with Razorpay. Can I use the same account to refer my clients?

Yes. As a Razorpay customer, you will manage your transactions. Once approved as a Razorpay partner, you can keep track of the clients you onboarded using this account.

What changes will I face when I move to Partner Program?

In terms of integrations, nothing changes by default.

On the Dashboard, however, the Partners section is displayed. The Partner Dashboard allows you to see the list of all your sub-account and add new accounts as well from the Affiliated accounts tab.

Watch Out!

We are discontinuing the referral view in the Account & Settings tab shortly.

How to track the status of my referrals?

You can check the status of your referrals under the Affiliate Accounts tab on your Partner Dashboard.

What will be the payout cycle of the commission amount?

If you are a Service Partner, you need to add a minimum of 3 sub-merchants. After 3 sub-merchants are added, the commission payout is made. In the meanwhile, the commission is calculated in the backend for the first and second merchant. After you are eligible for the payout, you can download the commission payout amount, raise an invoice and share it with the Support team. After Razorpay receives and verifies the invoices, the payout is made in 30 days.

How should we go ahead with the new integrations change?

The API docs for the integrations are linked here.

Service Partners

Who can become a Razorpay Service Partner?

An individual or an organisation who can refer merchants to use the Razorpay suite of services can become a Razorpay Service Partner.

How do I become a Razorpay Service Partner and refer a Client?

Once the sign up is complete, you will get access to the Partner Dashboard from where you can start referring it to merchants. Know more about becoming a Razorpay Partner.

I have not registered my company yet. Can I sign up as a Razorpay Service Partner?

Yes. This program is offered to both individuals and organisations who want to be part of the Partner platform.

What documents will be required to register as a Razorpay Service Partner?

No physical documents are needed for registering as a Partner. However, for commission payouts, we need your company’s (or your own) name, PAN details, address, bank a/c details, scanned copy of the canceled cheque, and the details of an authorized signatory or SPOC (name, email, PAN, and address).

Technology Partners

Who can become a Razorpay Technology Partner?

The following can become a Razorpay Technology Partner:

• Marketplaces: Businesses that connect sellers and service providers with buyers.
• Softwares: Platforms offering software services like ERP, CRM, storefront creation, and accounting.

How do I become a Razorpay Technology Partner and refer a Client?

Visit our website and complete the Partner Signup. Once the signup is complete, you are onboarded as a Service Partner by default.Request a switch to become a Technology Partner. Know more about becoming a Razorpay Partner.

What documents will be required to register as a Razorpay Technology Partner?

No physical documents are needed for registering as a Partner. However, for commission payouts, we need your company’s (or your own) name, PAN details, address, bank a/c details, scanned copy of the canceled cheque, and the details of an authorised signatory or SPOC (name, email, PAN, and address).