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Available in🇮🇳 India
If the method for the authorisation transaction is Paper NACH, a pre-filled NACH form is generated when you create an order or a registration link. This form needs to be downloaded, signed by the customer and uploaded for processing. The pre-filled form can be downloaded in the .pdf format. You can upload the signed NACH form only as an image. Following are the supported formats: .JPG,.JPEG and .PNG. There are two ways to complete authorisation using Paper NACH:
  • You download Paper NACH form and upload a customer-signed copy.
  • The customer downloads Paper NACH form and uploads the signed copy.

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You Download Paper NACH Form and Upload a Customer-signed Copy

Watch the below video to know how to download the NACH form and upload the signed copy from the Dashboard.
To download and upload the form:
  1. You download the form from the Dashboard.
  2. Send it to the customer to sign.
  3. The customer signs the form and sends it back to you.
  4. You upload the signed form from the Dashboard.

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The Customer Downloads Paper NACH Form and Uploads the Signed Copy

Request your customer to download, sign and upload the signed form either on your Checkout (when integrating with Razorpay Standard Checkout) or on the hosted page (when using Registration Links). Watch this video to see how your customer can download the NACH form, sign it and upload the form.