Troubleshooting & FAQs

Troubleshoot common error scenarios and find answers to frequently asked questions about Razorpay .NET SDK.

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How to resolve the following error displayed during Orders API integration?

Following are the solutions for two possible errors:

Server Response: Array

Error	Cause
The server did not send back a well-formed response. Server Response: Array.	This error appears if you are using TLS v1 on your client-side.

Resolution

• Fix 1: Verify if client supports TLS v1.1 using this website: How’s My SSL?. If yes, upgrade the client to TLS v1.1+.
• Fix 2: Use the code given below to force TLS v1.2:

Force TLS v1.2

System.Net.ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12;

Exception User-Unhandled

Error	Cause
Exception User-Unhandled	This error appears if you are using TLS v1 on your client-side

Resolution

Use the code given below to force TLS v1.2.

Force TLS v1.2

System.Net.ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12;

Does Razorpay support ASP.NET?

We only have the .NET framework on which ASP.NET works; we do not support it for .NET core.