Subscription Status

Comparison between the states of Razorpay Subscriptions and Magento.

Available in🇮🇳 India

Understand the Subscription Status

The subscription status names used by Razorpay and Magento are different. The table below shows the mapping between the subscription statuses names used by Razorpay and Magento. Refer to the Razorpay Subscriptions status flow here.

Magento Subscription Status	Razorpay Subscription Status	Description
Pending	Created	This is the initial status of the subscription before the authentication/first payment transaction is complete.
Active	Authenticated, Active	This is the Subscription status once the payment transaction has been completed.
On-hold	Pending	The subscription acquires this status when it has been suspended or halted. This is done when a charge on the customer’s card is unsuccessful.
Cancelled	Cancelled	The cancel option is used to cancel the subscription altogether. Once a subscription is cancelled, it cannot be restarted.
Expired	Complete	The subscription acquires this status when the expiry period mentioned during the subscription creation comes to an end.