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Available in🇮🇳 India
You can refund the payment made by a customer. This refund can be in full or parts. To initiate a refund from your Customer Identifier:
  1. In the Payments tab, click the Payment Id.
  2. In the right pane, click the Issue Refund button. Issue Refund
  3. A dialog box appears where the refund amount can be entered.
    • Full Refund: Enter Comments, if any, and click the Issue Full Refund button.
Issue Full Refund
  • Partial Refund: Enter the amount you want to refund. Enter Comments, if any, and click the Issue Partial Refund button.
Partial Refund
  1. A confirmation dialog box appears. Click Yes, Refund to complete the process.