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Available in🇮🇳 India
As a Service Partner, you can invite your affiliates to use Razorpay Payments products and RazorpayX powered Current Account. You get a partnership commission when the Sub-merchants perform any transaction using Razorpay products. Know more about partnership commission.
Handy TipsYou can invite your clients to use Razorpay payments. To become a Sub-merchant, the invitee has to accept the invite and create a Razorpay account.

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Who is a Sub-merchant

Sub-merchants are the merchants who get onboarded on the Razorpay platform by a Partner. For example, Acme wants to provide an order management solution for its client company “Gekko”. In this scenario, “Gekko” is Acme’s Sub-merchant. Once onboarded, Sub-merchant accounts (Affiliate accounts) must be activated to start collecting or disbursing payments. You can invite your Affiliate partners/Sub-merchants directly using the Dashboard. You can also encourage businesses to sign up for Razorpay products by sharing referral links on social media and instant messengers.

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Add Sub-merchants Using Email Id

You can invite Sub-merchants using their email id to sign up and register on Razorpay. You can send an invite link to an individual account or multiple accounts.
Handy TipsYou can send a maximum of 1,00,000 invites/day. This could be individual invites, bulk invites or a combination of both.

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Add One Sub-merchant

  1. Log in to the Dashboard.
  2. Click Partner and navigate to Affiliate Accounts.
  3. Select the Payments or RazorpayX tab depending on the product you want to refer your affiliate.
  4. Click + Add New Clients. Service Partners - add new clients
  5. Under the Using Email tab, enter the Client Name, Email ID and Contact number (optional) to which the invite link must be sent. Click Next. Service Partners - enter client details
  6. If you want to perform KYC for your client, select Yes, I will assist my client with their KYC and click Send Invite. Service Partners - perform client KYC
Handy TipsWe recommended you to perform KYC for your Sub-merchants as it decreases onboarding time by 50% and acts as a value added service. Know how to perform KYC for your Sub-merchants. During onboarding, your client will see a consent screen to allow you access to perform KYC. They need to approve it for you to submit the KYC form on their behalf.KYC consent form during Sub-merchant onboarding.

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Bulk Upload Multiple Sub-merchants

You can send invites to multiple users using the Bulk Upload option. Upload an XLSX or CSV file with the Dashboard’s required data. This sends a single sign up invitation link to multiple affiliate accounts in bulk. This enables your Sub-merchants to sign up and register on Razorpay.
To view and understand the file format requirements, download the sample template. The account creation template contains the following headers.account_name optional : Name of the Sub-merchant’s account.email mandatory : The email address of the Sub-merchant.
Watch Out!
  • Do not modify field names/headers (account_name and email) in a batch as it might result in an upload failure.
  • There should be only 1 sheet in the file.
  • The size of the file can be up to 50 MB. You can add up to 5,000 rows in a particular file. The links will be processed in the same sequence as listed in the file.
  1. Log in to the Dashboard.
  2. Click Partner and navigate to Affiliate Accounts.
  3. Select the Payments or RazorpayX tab depending on the product you want to refer your affiliate.
  4. Click + Add New Clients.
  5. Shift to the Bulk Upload tab.
  6. Upload the file. You can drag and drop or click to upload. add multiple account
  7. The file is validated for any associated errors and uploaded to the Razorpay server. Click Next. send invite
  8. If you want to perform KYC for your client, select Yes, I will assist my client with their KYC and click Send Invites to send invites to your clients via email. Reseller Partners - perform client KYC
Handy TipsWe recommended you to perform KYC for your Sub-merchants as it decreases onboarding time by 50% and acts as a value added service. Know how to perform KYC for your Sub-merchants. During onboarding, your client will see a consent screen to allow you access to perform KYC. They need to approve it for you to submit the KYC form on their behalf.KYC consent form during Sub-merchant onboarding.

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What Happens Next

Once the file is successfully processed, you will receive the account creation status via email. The email attachment will include both success and/or failure details for each account, including the error code and exact reason for the failure.
  • The newly added Payments Sub-merchants will appear on your list on the Partner Dashboard with a default Activation Status as Not Submitted.
  • To get started, the Sub-merchants must proceed to complete the Account Set Up and KYC Verification processes by using their Razorpay account credentials. email sent
Share a referral link with potential Sub-merchants via social media or instant messengers. You can also copy the referral link and send it via email.

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Actions After Inviting

Your contact will receive an invite via email and SMS to create a Razorpay account. To get started, the contacts invited for Payment products, must proceed to create a Razorpay account and complete account activation and KYC Verification. Sub-merchants invited for Payments can be seen under Payments.All InvitesYou can check all the invites sent in the All Invites tab. You can resend invites to your contacts.Service Partners - All invites sentAccepted InvitesTo see the contacts that have accepted your invite, switch to the Accepted Invites tab. You can check the activation status and request for KYC.Service Partners - Accepted invites

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Sub-merchant Activation Status

You can track the account activation status of the Sub-merchant on your Dashboard under the Affiliate Accounts tab.