Frequently Asked Questions (FAQs)

Find answers to frequently asked questions as an Employee about RazorpayX Payroll.

Available in🇮🇳 India

Employee FAQs

How can I change my tax regime?

You can request your manager to make changes to your tax regime. Otherwise, you can change when filing your Income Tax Returns (ITR) in July.

How do I declare or modify proofs uploaded on the Payroll Dashboard?

You can declare, modify and upload new proofs only when the Proof Upload window is open. Know how to upload investment proofs.

How can I save tax?

Know how you can reduce your tax liability.

Why was my proof rejected?

Your proofs may be rejected due to incorrect or insufficient information to validate your declarations. Know how to resolve failed declarations.

How do I apply for reimbursements?

Follow the steps to apply and claim reimbursements.

I am an employee and I have received an email that Payroll has changed/removed by tax declaration. Why is that?

You receive such email when either your proofs do not match your declaration, or the proof uploaded has incorrect information. Know how to resolve failed declarations.

Why is the TDS deducted from my salary higher than the previous month, due to which my in-hand salary is also less?

Your in-hand salary is less due to a higher TDS deduction applicable on:

• A bonus payout you received.
  

  Suppose we do not deduct the increased TDS for a bonus in the current month. In that case, employees must pay the TDS shortfall in the following months. As a result, the in-hand salary also reduces for the following months even if the bonus was only for the current month.

• Proofs verified and approved.
  

  Higher TDS deductions happen on the basis of the proofs approved by your organisation. Ensure you upload proofs that match your declaration amount.

I am able to view my declared and approved tax deductions on the Tax Deductions page. However, they are not visible on my payslip. Why?

If you are unable to view your deductions on your payslip, it is because you have not selected your preferred tax regime. Select tax regime and confirm selection.

Your deductions may also not appear on your payslip if you have chosen the new tax regime.

My TDS deduction is higher in the current month than my previous months. Why?

If you do not submit proofs or have submitted proofs lesser than the declared amount, the TDS deduction is higher. Ensure you submit investment proofs before the proof upload window closes.

Are the PF deductions from my salary considered for tax exemptions?

Yes, PF deductions from your salary are considered for tax exemptions.

Where can I download Form 12BB from?

Your employers can provide the signed Form 12BB. Form 12BB provides a list of declarations you have provided to your organisation.

Is my organisation-provided medical insurance exempt from tax?

Yes, the medical insurance provided by your organisation is exempt under Section 80D to a certain limit.

My current monthly rent is shown 0 even after declaring the HRA. Why?

Your current monthly rent may be 0 as the HRA declared is applicable for a different duration such as April 2024 to August 2024. Ensure you declare the HRA for the current month/quarter.

My CTC has been revised but I cannot see the updated amount. Why?

You can view your revised CTC only after the payroll for the revision is executed. Until then, you continue to see the CTC used in your last executed payroll.