Frequently Asked Questions (FAQs)

Find answers to frequently asked questions about Refunds via Razorpay and IRCTC refunds.

Available in🇮🇳 India

How do I initiate a refund?

You can issue partial or full refund using:

• The Dashboard.
• APIs.

By default, the entire amount is refunded. If you issue a partial refund, ensure the partial refund option is selected and enter the desired value in INR.

Watch Out!

Razorpay issues immediate refunds. Once a refund is issued, it cannot be canceled or reversed.

Do you charge for refunds?

No, we do not charge for the regular refunds. However, fees and taxes charged for a captured payment are not reversed.

I am unable to refund a payment. What do I do?

If your current balance is less than the amount you are trying to refund, you can either initiate the refund once you receive further payments or you can add funds to your account from the Dashboard.