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Available in🇮🇳 India
The RazorpayX Vendor Portal is a platform created for your vendors where they can upload the invoices and receive updates of the payment upon your invitation. You can:
  • Automate the collection of invoices from different vendors in one portal, eliminating the manual process.
  • Save your time and help in better tracking of the vendor payments.
  • accept, reject, schedule or pay the payment requests from vendors as per your convenience. The vendor is also notified of your action.
Watch this video to know how to set up the Vendor Portal or read along.
Following are the steps to set up and invite vendors to the Vendor Portal:
  1. Setup Vendor Portal
  2. Invite Vendors

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Setup Vendor Portal

To setup the Vendor Portal:
  1. Log in to the RazorpayX Dashboard.
  2. Click Vendor Payments.
  3. Navigate to the three dots menu between the Refresh and Download icons and click Setup Vendor Portal.
  4. Click Setup Vendor Portal.
  5. Review your public profile details that will be visible to the vendor:
    • Business name
    • Logo
    • Phone
    • Email
    Vendor Portal - Set up Public Profile
    Edit details if required or click Save And Continue.
  6. You can either Invite all vendors or Select vendors from the contact list. Only the Contact type saved as vendor is eligible to use the portal.

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Invite Vendors

After you set up the portal, you can invite your vendors.
  1. On your RazorpayX Dashboard, navigate to Menu → Contacts.
  2. Using Quick Filters, choose vendor as the contact type.
  3. Select the contact that you want to invite to the portal. In the pop-up that appears to the right, click Invite To Vendor Portal, as shown. Invite to Vendor Portal option highlighted.
When you do so, the vendor receives an invite on their email address. Once the vendor accepts the invite to join the portal, the label under their contact changes from INVITE SENT to PORTAL ENABLED.
Handy TipsCheck and share the url: https://razorpay.com/docs/x/vendor-payments/portal with your vendors for them to see the activities they can perform on the portal.

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Disable Portal

  1. Select and open the vendor contact of whom you want to disable the portal.
  2. Click Options. Disable Vendor Portal
  3. Click Disable Vendor Portal.
The vendor loses their access to the portal.

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Invoice Status

When the vendor makes a payment request, it is visible on your dashboard, under Vendor Payments. Watch this video to know how to accept or reject invoices uploaded by your vendors, or read on.
  1. Log in to the RazorpayX Dashboard.
  2. Click Vendor Payments.
  3. Click View More Filters on the top right. Find Source and select From Vendor Portal to view only those invoices uploaded by vendors.
  4. New requests have PENDING REVIEW status. Hover over the the payment to ACCEPT or REJECT the invoice. You can also click on the invoice to ACCEPT INVOICE or REJECT the payment.
  5. PAY instantly or SCHEDULE the payment for later, based on your convenience.
When you accept the invoice, the invoice status changes from pending review to unpaid. When you make the payment, unpaid status moves to paid. If you have made the payment outside of RazorpayX Vendor Payment App, you can come back to this invoice and mark it as paid.